The entire car buying experience is never fun, but buying from the Kia Store was a breath of fresh air. Its no secret that used cars lots are not for the weak minded. Nobody in their right mind would send their grandmother to a used car lot alone with her checkbook to buy a car. That is just the reputations used car lots have. The Kia Store is making a very strong push to break through that stereotype. Besides giving me the car for free, they could not have done much more for me. Throw away everything you know about buying a used car, the heckling, the buy now attitude, the hostage like negotiations with the dreaded sales managers in their Ivory tower on the other side of the room. Everything! When I was at the Kia Store it was more like going to any retail store, and just getting help from an employee. I wouldn't be surprised if the salesmen didn't even get commission. My salesmen's only care seemed to be if I got good service or not. Good Louisville used cars lots are not easy to come across. I consider myself very lucky to have found such an easy going trustworthy dealership. I will be recommending it to all my friends.
I recently dealt with The Kia Store and had a great experience. Everyone who worked with me was very professional and friendly. I felt like they were very honest and genuinely cared about delivering good service. I did use the website to search their inventory first before I even went to the dealership, so I had a few cars in mind when I got there to check it out in person. I loved the website and the convenience of shopping their inventory online at their Louisville used car page and I highly recommend this a place to start for anyone looking to buy a used car. I found the prices to be good, maybe not the very best rock bottom prices, but I am willing to pay a little more for better customer service and the feeling that I am not being ripped off. With some of the super low prices you see you kind of have to wonder what's going on with that car or that dealership so I am happy to avoid to "iffy" dealerships and their questionable low prices. Overall I highly recommend The Kia Store for used car sales.
Used car buying can make many people nervous, myself included but I found The Kia Store to be an exceptional car buying experience. The staff are knowledgeable and friendly, good prices, and honest people. I have no complaints and would visit The Kia Store again. I highly recommend their website as a place to start shopping for used cars (or new cars I assume) The webpage even has a place where they list all Louisville used cars for sale at their dealership. It is nice to be able to shop online before you go to the dealership so you already have a few cars picked out when you get there.
I am a new mother and it was time for me to get a new (or in my case used) moms car. It was a lot easier to look for cars on the internet this go around because of obvious reasons mentioned before. I had trouble finding good car dealer internet sights from a lot of the big named used car dealerships in Louisville. A friend of me recommended the KiaStore.com webiste and that really helped me. *It pretty much compiled every new and used Kia, and other used vehicles that are any of the Kia dealerships in Louisville. The website even has place where I signed up for updates on any cars that came into any of their dealerships in Louisville that were in my price range. Once I got into the dealership the process was super fast. Went right to the car I wanted cause I knew it was there, I already knew the price from the email, I took it for a quick spin around the block, got back the salesmen had all the paper work ready to go, and I was in ad out in a flash!