The Kia Store Frequently Asked Car Questions

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Q: Can I sell my car here even if I’m not buying from you?

A: Yes! You can sell your car without purchasing a new one at our dealerships.

Q: What kind of financing do you offer?

A: We offer a number of tools on our website designed to streamline the financing process. You can use our online Finance Application, Value Your Trade Tool, and so much more. Our finance team is always available to answer questions and offer guidance.

Q: What kind of warranties do you offer on vehicles?

A: Contact us online or by phone today to hear more about our warranty offers. Listed below are a couple of options:

The 10-Year/100,000-Mile Limited Powertrain Warranty covers the engine and its components. It starts on the Kia vehicle original in-service date and “0” miles. The 1-Year/12,000-Mile

Q: Do you offer a military discount?

A: Yes we do! Here at The Kia Store serving Louisville, Kentucky, Elizabethtown, Kentucky, and Clarksville, Indiana, we’re proud to support our troops! As a way to show our appreciation for the many sacrifices made by those who have served in the United States Armed Forces and their families, we would like to announce our $400 Kia Military Discount Program. Visit our website or contact us for more information on how to determine if you’re eligible.

Q: How long does it typically take to complete a purchase?

A: The length of time it takes to compete a purchase can vary depending on factors such as financing approval, paperwork, and the availability of the car. Our team will work to make the process as smooth and efficient as possible.

Q: Do you have fuel efficient vehicles in stock?

A: Yes! Many vehicles are fuel efficient. You can browse our current inventory right online.

Q: How can I figure out my monthly car payment?

A: You can use our online payment calculator to see what your monthly payments could be for the vehicle of your choice. You can also contact our finance team for more information!

Q: What should I look for when test driving a car?

A: Our team recommends making a checklist that includes features that will be beneficial for you and your driving experience. Some features to keep in mind are comfort, functionality, and technology, as well as overall driving experience. Creating a list of things to make note of when test driving a car, will help you get a better sense of whether the model matches your driving style and buying criteria.

Q: What can I do if you don’t have the car I’m looking for?

A: If we don’t have the vehicle you’re looking for, you can pre-order it with us! You can pre-order a vehicle online or call us for more information.

Q: Do you offer car reviews and comparisons?

A: Yes, The Kia Store offers Kia reviews and comparisons for you to see which is the right Kia for you! Check out our reviews and comparisons online today.

Q: Do you sell both new and used cars?

A: Yes! At all of our Kia dealership locations, we sell both new and used cars!

Q: Are you open on Sundays?

A: No, all of our Kia Dealership locations are closed on Sundays.

Q: Do you sell used vehicles of other brands besides Kia?

A: Yes, here at The Kia Store we have a wide selection of used cars for sale from all different makes and models. Shop our inventory now, then give us a call to schedule your test drive today!

Q: Can you buy out my current lease?

A: Yes, there are warranty options available. Please contact us to discuss them.

Q: Do you have cars under $10K?

A: Yes, The Kia Store has a variety of amazing used vehicles that are priced $10K and lower!

Q: Do you sell electric vehicles?

A: Our inventory will vary, but we do have a selection available. If this changes, we can help you find what you are looking for. Contact us today to see how we can help!

Q: Do you have 2023 Kia vehicles available?

A: Yes we have a selection of them available. Browse our inventory online today!

Q: I don’t have the best credit, can I still get approved for a car?

A: Our financing experts have experience arranging financing for a large range of buyers with varying credit. To check your credit, fill out our Get Pre-Approved form or feel free to call our finance Center.

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