The Kia Store Frequently Asked Service Questions
Q: What are your hours?
A: We are open Monday- Friday 7:00 AM- 6:00 PM, Saturday 8:00 AM- 5:00 PM, and we are closed on Sundays. We look forward to meeting you!
Q: What services do you offer?
A: We offer many different services such as oil changes, brake repairs, tire repairs, and more. Visit us today or contact our service team to learn more.
Q: May I bring any vehicle in for service?
A: We service all makes and models. In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer needs.
Q: Why are my brakes making strange noises?
A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team to see how we can help you or to schedule service.
Q: How often should I check my tire pressure?
A: With most new vehicles drivers can check the tire pressure on their dashboard but if you own an older vehicle it’s recommended to check your tires once a month. If you’re looking for a quality set of tires, a tire rotation or any other tire service, please contact our service department.
Q: What does it mean to be service certified?
A: It means our technicians have gone through standardized programs with education, practical experience, and in-shop experience that meets the standards for certification.
Q: Why should I buy tires from The Kia Store?
A: The right tires not only help contribute to your vehicle’s handling and performance, but can also impact fuel efficiency and safety as well. If your tires are showing signs of wear, you can get exact replacements for the original tires at a competitive price at The Kia Store Service Center. Our factory-trained and -certified Kia technicians will ensure that your tires are mounted, balanced, and inflated to match your vehicle’s specifications.
Q: How often should I replace windshield wiper blades?
A: The quick answer is once or twice a year. However, different factors can affect your wiper blades, like strong winds, heavy rain, debris, and even sun exposure. If you think you need your wiper blades replaced, stop by our service center and we’ll gladly replace them for you.
Q: Can I order parts here?
A: Yes, you can order parts online! You can also schedule a service appointment so we can install that part onto your vehicle for you.
Q: May I bring any vehicle in for service?
A: We service all makes and models. In addition to servicing on-brand vehicles, we also service all non-brands to meet our customer needs.
Q: Why is my check engine light on?
A: Your check engine light could be on for several reasons from a loose fuel cap to a major engine failure, so it’s important to have your vehicle serviced as soon as possible. Contact our team to see how we can help you!
Q: Can you help me with my car’s recall?
A: Yes, absolutely. To see if your vehicle has a recall, you can use our online tool. You can then contact our team to schedule a service appointment to see how we can help.
Q: Can I get my oil changed here?
A: Yes, we offer oil changes at our service center! Visit our website to get your appointment scheduled online!
Q: Do you offer service coupons and specials?
A: Yes, we do offer service coupons! You can find our service coupons on our website under “Service Specials”.
Q: Can I schedule my service appointment online?
A: You can schedule your service appointment online by visiting our website and selecting “Schedule Service” under the service tab.
Q: Do you have a collision center?
A: Yes, we do. If you need to stop by our collision center, schedule an appointment online or by phone!
Q: Why are my brakes making strange noises?
A: If your brakes are making strange noises, it’s a sign that brake repair is needed. Contact our team to see how we can help you or to schedule service.
Q: How often should I have my tires rotated?
A: Generally, tire rotations are recommended every 3,000 miles to 6,000 miles. In many cases, a car will be due for a tire rotation and oil change at the same time, so many drivers have both services completed in a single appointment. Contact our service department to schedule a tire rotation today!